New Continental Hotel; Sure Hotel Collection by Best Western
About this property
New Continental Hotel; Sure Hotel Collection by Best Western is ideally located in the heart of the city. It offers an on-site leisure complex and a brasserie restaurant.
Rooms atNew Continental Hotel; Sure Hotel Collection by Best Western feature contemporary design, a TV, and spacious en suite bathrooms. Guests can also make use of a hairdryer and facilities for making tea and coffee.
The hotel’s leisure centre offers an indoor swimming pool, steam room, and sauna. There is also a solarium and a modern, fully equipped gym.
Guests can enjoy British cuisine with a European influence at Steve’s Brasserie, with food made from local produce. The Roma Bar provides a quiet lounge area with a range of drinks and hot snacks on offer.
The hotel is adjacent to Plymouth Pavilions, and Plymouth Hoe is less than 10 minutes’ walk away. The Theatre Royal is a 5-minute walk, and the National Marine Aquarium is just 5 minutes’ drive.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests are required to show upon arrival the credit card used for the booking.
Your card will be pre-authorised upon check-in.
Please note that car parking is subject to availability and cannot be reserved.
If you have reduced mobility please contact the reception team for more details on our entrance that provides easier access.
If you are travelling from overseas you must present a passport upon check in.
If you make a booking for the same day after 8PM, you must present photo ID.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Sauna is closed from Wed 11 Nov 2026 until Wed 11 Nov 2026
• Fitness centre is closed from Wed 11 Nov 2026 until Wed 11 Nov 2026
• Swimming pool is closed from Wed 11 Nov 2026 until Wed 11 Nov 2026
Legal information
FAQs about New Continental Hotel; Sure Hotel Collection by Best Western
- Standard Double Room - Non-Smoking
- Standard Twin Room - Non-Smoking
- Family Room with One Double Bed and One Single Bed - Non-Smoking
- Double Room with Four Poster Bed and Spa Bath
- Superior Double or Twin Room
- Family Room with One Double Bed and Two Single Beds - Non-Smoking
- Family Room
- Family Room with Bathroom
Guest reviews
Very good
Sarah
🇬🇧 United Kingdom
review category group of friends · Family Room with One Double Bed and Two Single Beds - Non-Smoking
Peter
🇬🇧 United Kingdom
young couple · Double Room with Four Poster Bed and Spa Bath
Facilities of New Continental Hotel; Sure Hotel Collection by Best Western
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Fitness
- Steam room
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
General
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Media & Technology
- Daily housekeeping
- Luggage storage
- Fax/photocopying
- Ironing service
- Dry cleaning
- Laundry
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
