NH Collection Palacio de Burgos
About this property
This beautiful palace building is in the heart of Burgos, by the River Arlanzón and opposite the Cathedral. It has free Wi-Fi, a sauna and fitness centre.
Stylish rooms at the NH Collection Palacio de Burgos include a 48-inch TV, coffee and tea making facilities, a minibar, safe and air conditioning. The private bathroom comes with a professional hairdryer.
The hotel occupies a 16th-Century building with a cloister. It combines natural materials with modern design. Modern art is on display in rooms and public lounges.
The elegant restaurant offers international and regional cuisine, along with a wide variety of wine and champagne.
The NH Collection Palacio de Burgos is a short walk from the Plaza Mayor. There are 2 large parks nearby. Las Huelgas Monastery, the Bullring and the Burgos Museum are all within minutes.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
- The name on the credit card used for the booking should correspond to the guest staying at the property.
- Pets should not be left alone in the room
- Pets are not allowed in the common food and beverage areas of the hotel
- The use of a dog leash is mandatory in the common areas of the hotel
- Any damage caused by the animal will be the responsibility of the owner and a charge will be made to the credit card for the replacement of the damaged object
- In case of noise or inconvenience caused by the pet, the hotel reserves the right to cancel the stay of the client and the pet
- The pet should not use the bathroom or the showers in the rooms
- It is not allowed to use towels or sheets to clean the animal
- The rules referring to the spaces in which the access of pets is not allowed, do not apply to the case of guide dogs
- Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Legal information
FAQs about NH Collection Palacio de Burgos
- Superior Double or Twin Room
- Superior Room with River View
- Premium Double or Twin Room
Guest reviews
Superb
John
🇺🇸 United States
young couple · Superior Double or Twin Room
Emanuel
🇮🇱 Israel
family with young children · Superior Double or Twin Room
Facilities of NH Collection Palacio de Burgos
Wellness
- Fitness
- Solarium
- Fitness centre
- Sauna
Food & Drink
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- 24-hour front desk
Cleaning Services
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Safety deposit box
General
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
