North Lakes Hotel and Spa
About this property
Boasting an indoor swimming pool, whirlpool, and modern rooms, the 4-star luxury North Lakes Hotel and Spa, is located just off the M6 motorway. Guests can enjoy free WiFi and locally sourced cuisine, while Penrith centre is a 15-minute walk away.
Each room is stylishly furnished. Guests can relax with cosy beds, bath house toiletries and freshly ground coffee and tea in the rooms, along with fresh milk.
Dine at FYR the AA Rosette-winning restaurant which serves seasonal and local produce throughout the à la carte menus. It serves grilled dishes straight off the bespoke fire grill, afternoon teas and Sunday lunches.
The Health & Fitness facilities, which include a fully-equipped gym, functional studio, swimming pool, hot tub, sauna and steam room, can be used for an additional cost. Spa treatments are also available, by appointment only.
Beautiful Ullswater lake’s shores are a 10-minute drive away, while the Rheged Activity Centre is less than 5 minutes away by car. Skiddaw mountain is 30 minutes’ drive away, and the vibrant town of Keswick is a 25-minute drive.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
In order to avoid disappointment, advance reservations for dinner are advised. Please contact the hotel once you have made your bedroom reservation to book times.
Please note that there is an additional charge for the use of all leisure facilities.
Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.
Please note that the hotel will charge a pre-authorisation of 1 GBP for all bookings on cards. Full payment will be taken for advance purchase or non-refundable bookings. This property only accepts payment for your room using credit or debit cards; cash is not accepted.
Children swim times apply, and children are only permitted to use the swimming pool from:
Monday - Friday 8.30am - 11:30am & 3:30pm - 6:30pm
Weekends & Bank Holidays - 7:00am - 11:00am & 2:00pm - 6:30pm
Please note that children can only be accommodated in the Family Rooms.
If your rate includes Dinner, Bed and Breakfast, we’ll give you a generous £35.00 food only allowance per adult to spend. This rate also includes a full breakfast. Children in the room are charged an additional £30 per child, per night, including breakfast. All other children's meals are charged as taken. Please contact the hotel to book your table.
Guests are required to show a photo identification and a credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply.
Please inform North Lakes Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
The fine print
• Please inform North Lakes Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about North Lakes Hotel and Spa
- SignatureDouble Room
- Signature Family Room (2 Adults + 2 Children)
- Family Suite
Facilities of North Lakes Hotel and Spa
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Safety deposit box
General
- Pet bowls
- Pet basket
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Terrace
- Garden
Activities
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus