Novotel Abu Dhabi Al Bustan
About this property
Situated 20 minutes away from Abu Dhabi International Airport, the Novotel Abu Dhabi Al Bustan is an upscale hotel offering 361 contemporary rooms and suites. Hotel is located 5 minutes away from key landmarks such as the Abu Dhabi National Exhibition Company (ADNEC), the Embassy District, Zayed Sports City and the iconic Sheikh Zayed Grand Mosque. Abu Dhabi Downtown is a leisure 15-minute drive away while famous attractions such as Ferrari World, Yas Waterworld, Yas Mall and Warner Bros and the Louvre are within the 20 kilometres radius.
All rooms and suites are decorated in modern tones. Each room is now equipped with a 43-inch smart TV amidst other standard room amenities and facilities including high speed Wi-Fi access and fitted with a standing shower and bath tub. Our Suites are appointed with a living room and fitted with 55" and 43" Television sets in the living room and bedrooms respectively. Indulge in our lavish Breakfast, Lunch and Dinner options or a tasty little snack, with balanced choices from our impressive menus. Pepper is a buffet styled dining restaurant while Waves lounge offers guests a vibrant atmosphere- outdoor and in, to unwind with a drink, meals and shisha.
Grab your fresh Lavazza coffee and sweet treats at the Mellow Italian Café and Bakery while you work or on the go!
This family-friendly hotel also features a well-equipped fitness centre and massage rooms in addition to an outdoor temperature-controlled pool with an option for children. Novotel Abu Dhabi Al Bustan also offers a sauna, steam room with an indoor and outdoor Jacuzzi. A computer station is located on site and high-speed wireless Internet access is free of charge.
Business-related facilities at this 4-star hotel consist of a business centre, 7 meeting rooms and 1 grand ballroom measuring 14,908 square feet (1,385 square meters). It also includes a spacious pre-function hall. Complimentary underground self-parking and valet services are also available on site.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
Hotel chain/brand: Novotel
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Kindly note that guests are required to present the credit card used to prepay their booking upon arrival, otherwise the hotel reserves the right to request a different credit card or cash payment to guarantee the stay.
Guests are required to show a credit card and an original Emirates ID or passport upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Please inform Novotel Abu Dhabi Al Bustan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Pepper Restaurant is closed from Wed 07 Aug 2024 until Tue 31 Dec 2024
• Bar is closed from Wed 07 Aug 2024 until Tue 31 Dec 2024
• Swimming pool #1 is closed from Thu 08 Aug 2024 until Tue 31 Dec 2024
Legal information
FAQs about Novotel Abu Dhabi Al Bustan
- Superior Twin Room
- Superior Queen Room with Sofa Bed
- Suite - Lounge Access
Guest reviews
Very good
Pranjal
🇺🇸 United States
family with young children · Superior Queen Room with Sofa Bed
Othman
🇦🇪 United Arab Emirates
family with young children · Superior Queen Room with Sofa Bed
Facilities of Novotel Abu Dhabi Al Bustan
Wellness
- Pool 1 - outdoor
- Pool 2 - outdoor
- Kids' pool
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Minimarket on site
- Designated smoking area
- Air conditioning
- Allergy-free room
- Car hire
- Packed lunches
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Visual aids: Tactile signs
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Garden
Activities
- Live sport events (broadcast)
- Live music/performance
- Happy hour
- Themed dinner nights
- Nightclub/DJ
- Billiards
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Indoor play area
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
