Novotel Saint-Étienne Centre Gare Châteaucreux
About this property
Comfortable Accommodations
Rooms feature air-conditioning, private bathrooms, city views, and modern amenities such as free WiFi, flat-screen TVs, and soundproofing. Additional facilities include a fitness room, terrace, and bicycle parking.
Dining Experience
The modern restaurant serves French cuisine with vegetarian and gluten-free options. Guests can enjoy lunch and dinner in a welcoming ambience. Breakfast is available as continental, American, or buffet.
Convenient Location
Located in Saint-Étienne, the hotel is 200 metres from the train station and near attractions like Zénith de Saint-Etienne (1.7 km) and Cité du Design (19-minute walk). Lyon Saint-Exupery Airport is 72 km away. An ice-skating rink is nearby.
Guest Services
The hotel offers a 24-hour front desk, full-day security, room service, and luggage storage. Additional services include express check-in and check-out, bicycle parking, and free WiFi throughout the property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• A damage deposit of €100 is required on arrival. That's about $112. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Novotel Saint-Étienne Centre Gare Châteaucreux
- Accessible Room with 1 Queen Bed
- Classic Queen Room
- Classic Twin Room
- Executive Room with Queen Bed
Guest reviews
Very good
Miranda
🇺🇸 United States
young couple · Classic Twin Room
Duffus
🇬🇧 United Kingdom
review category group of friends · Classic Queen Room
Facilities of Novotel Saint-Étienne Centre Gare Châteaucreux
Wellness
- Fitness
Food & Drink
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Air conditioning
- Non-smoking throughout
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Raised toilet
Outdoors
- Terrace
Activities
- Archery
- Live sport events (broadcast)
- Live music/performance
- Cooking class
- Tour or class about local culture
- Bike tours
- Walking tours
- Movie nights
- Stand-up comedy
- Pub crawls
- Temporary art galleries
- Mini golf
- Horse riding
- Bowling
- Cycling
- Hiking
- Canoeing
- Darts
- Windsurfing
- Table tennis
- Billiards
- Fishing
- Golf course (within 3 km)
- Tennis court
Media & Technology
- Pet bowls
- Luggage storage
- Fax/photocopying
- Express check-in/check-out
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
