Novotel Southampton
About this property
In Southampton’s centre, Novotel looks over the port and is just 400 metres from the train station. This smoke-free hotel features a restaurant and fitness centre. WiFi is available and is complimentary. Other amenities include a bar/lounge, a sauna and paid self parking.
All 121 rooms provide conveniences such as sofa beds and electric kettles, plus 24-hour room service. LCD TVs, minibars and free bottled water are among the other amenities available to guests.
The hotel is next to West Quay Retail Park, and less than 15 minutes’ walk from Southampton’s central shops and 5 adjacent parks.
The Elements Restaurant offers modern food. Elements Bar serves drinks and light meals in stylish surroundings.
Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy children's menu. Families also get late check-out on Sundays until 17:00, subject to availability.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the parking charges shown are for residents only, not external guests.
Please note that the credit card used to book must be presented on arrival.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Novotel Southampton in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Novotel Southampton
- Double Room
- Standard Double Room - Mobility Accessible
- Superior Room
- Superior Double Room - Mobility Accessible
- Executive Queen Room With Sofa Bed
Facilities of Novotel Southampton
Wellness
- Fitness/spa locker rooms
- Fitness
- Sun loungers or beach chairs
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
General
- Shared lounge/TV area
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Terrace
Health & Safety
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Indoor play area
- Board games/puzzles
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus