NOX Richmond
About this property
Comfortable Accommodations
NOX Richmond in Richmond offers family rooms with private bathrooms, air-conditioning, and parquet floors. Each unit includes a kitchenette with a refrigerator, microwave, and stovetop.
Essential Facilities
Guests enjoy free WiFi, private check-in and check-out, a 24-hour front desk, daily housekeeping, and luggage storage. Additional amenities include a hot tub and river views.
Prime Location
Located 2.7 km from Kew Gardens and 12 km from London Heathrow Airport, the aparthotel is near attractions such as Twickenham Stadium and Hampton Court Palace. Surrounding activities include kayaking and canoeing.
Guest Favorites
Visitors appreciate the well-equipped kitchen, room cleanliness, and convenient location.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
This property will not accommodate hen, stag or similar parties.
The fine print
• This property will not accommodate hen, stag or similar parties.
Legal information
FAQs about NOX Richmond
- Small Double Room
- Small Double Room with River View
- Double Room
- Double Studio with Jacuzzi (Lower Ground floor)
- Double Room with River View
Facilities of NOX Richmond
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- Safety deposit box
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Miscellaneous
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms