Occidental Bilbao
About this property
Located next to the Basilica de Begoña, Occidental Bilbao offers a seasonal outdoor swimming pool and stylish air-conditioned rooms with free Wi-Fi. Bilbao Old Town and Etxebarria Park are a 15-minute walk away.
Decorated in light colours, the spacious rooms include a flat-screen satellite TV, a desk and an electronic safe. They all have a tea and coffee maker; and the modern bathrooms also feature toiletries and a hairdryer.
A varied breakfast buffet is served daily at the Occidental Bilbao. The hotel's restaurant, serves fresh local and Mediterranean cuisine. There is a café-bar and a lobby with a fireplace.
The famous Guggenheim Museum is a 5-minute drive from the Occidental Bilbao. Bilbao Exhibition Centre and Bilbao Airport are both within a 15-minute drive.
Club Metropolitan offers special rates for guests at their spa, indoor pool and fitness centre.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note the hotel offers discounted rates for guests: €8 for the fitness centre and €20 for fitness centre, spa and indoor pool. Guests under 18 years old are not allowed in these facilities.
The Spa is closed from 15/08/2024 to 22/08/2024.
License number: HBI 00337
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
The outdoor pool of the hotel opens from June to September.
The fine print
• Sauna is closed from Mon 24 Aug 2026 until Sun 30 Aug 2026
• Spa/wellness centre is closed from Mon 24 Aug 2026 until Sun 30 Aug 2026
• Piscina cubierta is closed from Mon 24 Aug 2026 until Sun 30 Aug 2026
Legal information
FAQs about Occidental Bilbao
- Superior Double Room
- Superior King Room
- Superior Room with Extra Bed
- Family Room (2 Adults + 1 Child)
- Executive Double Room
- Two Connecting Double Rooms
Guest reviews
Very good
Krzysztof
🇬🇧 United Kingdom
young couple · Superior Double Room
Claire
🇮🇪 Ireland
young couple · Superior Double Room
Facilities of Occidental Bilbao
Wellness
- Pool 1 - indoor
- Pool 2 - outdoor
- Spa facilities
- Beauty services
- Massage
- Spa & wellness centre
- Solarium
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Grocery deliveries
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Sun terrace
- Terrace
Activities
- Billiards
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
