Ocean Stays by Smart Welcomes
About this property
Comfortable Accommodations
Ocean Stays by Smart Welcomes in Plymouth offers aparthotel-style accommodations with free WiFi, private bathrooms, and kitchenettes. Each room includes a tea and coffee maker, hairdryer, refrigerator, free toiletries, bath or shower, carpeted floors, kitchenware, wardrobe, and TV.
Convenient Location
Located 2 km from Devil's Point Beach and a 5-minute walk to Plymouth Hoe, the aparthotel is near Plymouth Pavilions (400 metres), Plymouth Gin Distillery (700 metres), and Smeatons Tower (600 metres). Newquay Cornwall Airport is 76 km away.
Guest Satisfaction
Highly rated for its convenient location, room cleanliness, and comfort, Ocean Stays by Smart Welcomes ensures a pleasant stay for all guests.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the rooms are located on upper-level floors with no lift access.
In order to complete the self-check-in process, guests are required to complete an online check-in form and provide a valid ID before arrival.
This property does not feature a reception desk on-site.
This property offers self-check-in via lockbox.
The fine print
• This property will not accommodate hen, stag or similar parties.
• Please inform Ocean Stays by Smart Welcomes in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
• Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.
• A damage deposit of £50 is required. The host charges this 7 days before arrival. That's about $67. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Ocean Stays by Smart Welcomes
- Double Room with Private Bathroom
- Twin Room with Private Bathroom
- Standard King Room
- Superior King Room
Guest reviews
Good
Hub
🇬🇧 United Kingdom
young couple · Double Room with Private Bathroom
Twiner
🇬🇧 United Kingdom
young couple · Double Room with Private Bathroom
Facilities of Ocean Stays by Smart Welcomes
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
Miscellaneous
- Non-smoking throughout
- Heating
