Ockenden Manor Hotel & Spa
About this property
An hour’s drive from central London, the peace and tranquillity of Ockenden Manor provides a stylish retreat. The Tudor property combines modern spa facilities with elegantly traditional accommodation.
Each of Ockenden Manor’s guests rooms comes en suite with individual furnishings. Some rooms have four-poster beds and all benefit from free Wi-Fi and satellite TV.
The hotel restaurant sources ingredients locally and overlooks the Manor’s 9 acres of gardens. Breakfast is included in the rate and is cooked fresh to order, and afterwards guests can relax by the fire in the elegant sitting room.
The spa boasts an indoor/outdoor swimming pool, a hot tub, gym and treatment rooms, while the local area provides many picturesque country walks.
Ockenden Manor is a 10-minute drive from Haywards Heath’s rail services, providing connections to London and Brighton.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Children Spa Access & Swimming Times
Please note children under 16 must be accompanied by an adult at all times in the spa (maximum two children per adult) and are allowed in our Spa building and Spa areas from 10:00am until 11:00am and from 3:30pm until 5.00pm daily. Children are not permitted to use the hot tub, jacuzzi, steam room or sauna.
Please note for reservations made within 4 days of the day of arrival, full payment for the stay is required upon check-in.
Dogs are welcome at a charge of £30 per dog per night for maximum of two dogs per room. We recommend booking a Cuckfield room or above to ensure sufficient space. Please note dogs are not permitted in the Spa Suites or Spa building.
The fine print
• Please inform Ockenden Manor Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Sauna is closed from Tue 11 Apr 2023 until Fri 21 Apr 2023
Legal information
FAQs about Ockenden Manor Hotel & Spa
- Cosy Room
- Cuckfield Room
- Sussex Room
- Tudor Room
- Merrick Suite
- Junior Spa Suite
- Victoria Suite
Guest reviews
Very good
Louise
🇬🇧 United Kingdom
young couple · Junior Spa Suite
Hazel
🇬🇧 United Kingdom
family with young children · Cuckfield Room
Facilities of Ockenden Manor Hotel & Spa
Wellness
- Pool 1 - indoor
- Pool 2 - outdoor
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Key access
General
- Pet bowls
- Pet basket
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bike tours
- Walking tours
- Cycling
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
