Orange Tree
About this property
Located in a leafy suburb of London and with easy connections to Twickenham Stadium and the city centre, The Orange Tree offers a boutique hotel experience. Free Wi-Fi is accessible throughout.
Rooms at The Orange Tree are all en suite and combine modern design with comfort and convenience. Each room has a 32-inch flat-screen TV with satellite channels, an iPod docking station, a fridge and a work desk.
The Orange Tree has long been a lively local gastropub, serving a variety of cask ales, specialty beers, wines and spirits alongside classic pub food. Other eateries, bars and shops in the Richmond area are within a 10-minute walk.
Kew Gardens is less than 5 minutes away by car. Richmond Station is less than 75 metres from the hotel and London Waterloo is 20 minutes away by train. Heathrow Airport is 45 minutes away by public transport.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that there is no lift at this 3-floor property.
Please note that the property no longer accepts cash payments.
Please be advised we are refurbishing our bedrooms from the 1st August 2022 – 1st September 2022, there may be some minor distribution if you are staying with us during this time.
The fine print
• Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Legal information
FAQs about Orange Tree
Guest reviews
Superb
Karen
🇬🇧 United Kingdom
young couple · Double Room
Sarah
🇬🇧 United Kingdom
solo traveller · Twin Room
Facilities of Orange Tree
Food & Drink
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
General
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
Media & Technology
- Pet bowls
- Pet basket
- Daily housekeeping
- Room service
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
