ORCHID EPSOM HOTEL, Sure Collection by Best Western
About this property
Set in Epsom, ORCHID EPSOM HOTEL, Sure Collection by Best Western is 2.1 km from Nonsuch Park. This 3-star hotel offers a 24-hour front desk and free parking.
All rooms are equipped with free wi-fi, Hypnos bed, free Wi-Fi, flatscreen TV, and ensuite bath. Other amenities available to guests include hairdryers, a desk with a chair, and free toiletries.
Walton-on-the-Hill is 9 km from the Orchid Epsom. The nearest airport is London Heathrow Airport, 18 km from the accommodation.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Legal information
FAQs about ORCHID EPSOM HOTEL, Sure Collection by Best Western
- Deluxe Twin Room - Non-Smoking
- Double Room with Bath Tub - Disability Access/Non-Smoking
- Deluxe Double Room - Non-Smoking
- Family Double Room - Non-Smoking
Guest reviews
Good
Eamon
🇬🇧 United Kingdom
young couple · Deluxe Double Room - Non-Smoking
Sue
🇬🇧 United Kingdom
solo traveller · Deluxe Double Room - Non-Smoking
Facilities of ORCHID EPSOM HOTEL, Sure Collection by Best Western
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Toilet with grab rails
Media & Technology
- Daily housekeeping
- Vending machine (snacks)
- Vending machine (drinks)
- Luggage storage
- 24-hour front desk
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- All plates, cutlery, glasses and other tableware have been sanitized
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Living Area
- Parking
