Palacio de Arce
About this property
Featuring free WiFi throughout the property, Palacio de Arce offers accommodation in Puente Arce. And guests can enjoy a drink at the bar. Free private parking is available on site.
Each room at this hotel is air conditioned and is fitted with a flat-screen TV. Some units feature a seating area for your convenience. The rooms include a private bathroom. For your comfort, you will find free toiletries and a hairdryer.
There is a 24-hour front desk at the property. The property also offers a cold buffet breakfast, including pastries, cold meats, and fruit.
Santander is 12 km from Palacio de Arce, while Santillana del Mar is 14 km away. The nearest airport is Santander Airport, 9 km from Palacio de Arce.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests under the age of 18 can only check in with a parent or official guardian.
The fine print
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Palacio de Arce
- Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room features air conditioning, a wardrobe, parquet floors, heating, as well as a flat-screen TV.
Guest reviews
Very good
Karen
🇬🇧 United Kingdom
family with young children · Double or Twin Room
Peter
🇬🇧 United Kingdom
young couple · Double or Twin Room
Facilities of Palacio de Arce
Wellness
- Sun umbrellas
- Public bath
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Key card access
- Key access
General
- Shuttle service
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Packed lunches
- Chapel/shrine
- Lift
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Horse riding
- Cycling
- Hiking
- Canoeing
- Windsurfing
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Baby safety gates
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
