Park Plaza Cardiff
About this property
Located in the city centre, just 5 minutes’ walk from Cardiff Castle, this luxury 4-star hotel offers stylish rooms with free Wi-Fi. There is a 20-metres indoor pool and a gym.
Rooms have chic design and are each well-equipped with a TV with Freeview channels, tea/coffee facilities and a private bathroom.
Just 10 minutes’ walk from Park Plaza Cardiff, you will find the Principality Stadium while Cardiff's St Davids 2 Shopping Centre is a 5-minute walk away.
The state-of-the-art Laguna Health and Spa features a large gym and a steam room. The Spa offer a wide variety of luxurious Pevonia treatments.
The ground floor Laguna Kitchen and Bar serves both local and international cuisine using fresh local produce. Guests are able to enjoy their meal on the terrace in the warmer months.
Please note that all reservations made after 28th September 2026 for stays arriving from 1st April 2027 onwards will be subject to the local council-imposed Cardiff Visitor Levy.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests must provide a valid address and postcode when when making their booking.
The nearest car park is Q-Park on Greyfriars Road, located directly opposite the hotel. Parking charges apply and are subject to the car park’s current rates.
Other car parks are available within walking distance and may offer more competitive rates. We recommend checking prices and availability directly with the car park before arrival.
Please note the card used for the booking needs to be presented on arrival.
We no longer accept cash payments for rooms. Each guest on check in will have to pay by credit or debit card for their room rate and if they wish to leave a deposit for extras this must also be by card.
Please note that the property will contact the guest 72 hours prior to arrival to confirm booking.
When booking 5 rooms or more, different policies and additional supplements may apply.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Park Plaza Cardiff
- Superior Room
- Superior Room with Tree Lined View
Facilities of Park Plaza Cardiff
Wellness
- Indoor swimming pool
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- Massage
- Spa & wellness centre
- Fitness centre
Food & Drink
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Safety deposit box
General
- Pet bowls
- Pet basket
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Terrace
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus