pentahotel Reading
About this property
You need a hotel in Reading with parking options that’s also in Reading town centre? Say hello to Pentahotel Reading, we think you're going to get along. It's a 206-bedroom, six-floor property designed with style and comfort in mind. At its heart is the iconic Pentalounge: part bar, part restaurant and part chill-out area, it’s an ideal place to unwind after a long day or get together to plan your next adventure. If you've never been to Berkshire before, this is the place to start.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Breakfast is free of charge for children aged 0-6 years. Children between 6 and 12 years old receive a 50% discount on breakfast only when a rate inclusive of breakfast has been booked.
For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels.
Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent.
This document should include:
- Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
- Copies of the passports of both the legal guardian and the minor(s).
Failure to provide these documents will result in the refusal of the stay
Kindly note that the property only accepts payments by credit or debit card and cannot take cash. For advance purchase rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in.
For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise, another means of payment may be requested.
All guests are required to show photo identification upon check-in.
Public parking is available at the Q Park nearby. Parking spaces must be reserved in advance, and the hotel can offer a 40% discount on rates.
Pentahotels has a strict no-smoking policy in our non-smoking rooms. Smoking in non-smoking units will incur an additional charge of £250.
A cleaning service is available upon request.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about pentahotel Reading
- penta Standard Room
- penta Plus Room
- Junior Suite
Guest reviews
Very good
Rebecca
🇬🇧 United Kingdom
family with young children · penta Standard Room
O'neill
🇬🇧 United Kingdom
family with young children · penta Standard Room
Facilities of pentahotel Reading
Wellness
- Fitness
- Fitness centre
Food & Drink
- Coffee house on site
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
General
- Pet bowls
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Activities
- Live music/performance
- Pub crawls
- Darts
- Table tennis
- Billiards
- Games room
Health & Safety
- Thermometers for guests provided by property
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
