Puerta Serranos by MYR Hotels
About this property
Comfortable Accommodations
Rooms feature air-conditioning, private bathrooms with walk-in showers, and modern amenities such as minibars and free WiFi. Balconies offer city views, while tiled floors and work desks enhance the stay.
Dining Experience
The family-friendly restaurant serves international cuisine with vegetarian options. Guests can enjoy lunch and dinner in a welcoming ambience, complemented by a bar for relaxed evenings.
Convenient Facilities
The hotel offers a sun terrace, outdoor seating area, and a coffee shop. Additional services include a 24-hour front desk, electric vehicle charging, tour desk, and luggage storage.
Prime Location
Located in Valencia city centre, the hotel is a short walk from Basilica de la Virgen de los Desamparados and Plaza Ayuntamiento. Nearby attractions include Jardines de Monforte and Turia Gardens. Valencia Airport is 13 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Reservations of 5 rooms or more may be subject to different conditions and supplements. Please contact the hotel directly.
The car park is located in the same building.
It is possible to add cots in some of the rooms, please consult us.
Half board does not include drinks. These will be charged separately at the hotel according to consumption and at the prices indicated on the menu.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Puerta Serranos by MYR Hotels
Guest reviews
Superb
Timothy
🇺🇸 United States
review category group of friends · Double Room
Konstantinos
🇦🇺 Australia
solo traveller · Exterior Double Room
Facilities of Puerta Serranos by MYR Hotels
Food & Drink
- Coffee house on site
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Bike tours
- Walking tours
Media & Technology
- Luggage storage
- Fax/photocopying
- Tour desk
- Ironing service
- Laundry
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
