Queenshead Hotel Kelso
About this property
Historic Setting
Queenshead Hotel Kelso in Kelso is housed in a historic building, offering a unique and charming atmosphere.
Comfortable Accommodations
Rooms feature private bathrooms, tea and coffee makers, and free WiFi. Additional amenities include work desks, flat-screen TVs, and wardrobes.
Dining Options
The modern, family-friendly restaurant serves international cuisine for lunch and dinner. Breakfast includes continental, full English/Irish, and vegetarian options with warm dishes, fresh pastries, and fruits.
Leisure Activities
Guests can enjoy cycling, with bicycle parking and bike hire available. The hotel is also near an ice-skating rink and various attractions such as Melrose Abbey (23 km) and Lindisfarne Castle (49 km). Edinburgh Airport is 79 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform Queenshead Hotel Kelso in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
The fine print
• In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
• Please inform Queenshead Hotel Kelso in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Queenshead Hotel Kelso
- Deluxe Twin Room
Guest reviews
Very good
Alan
🇬🇧 United Kingdom
young couple · Standard Double Room
Alice
🇦🇺 Australia
solo traveller · Deluxe Double or Twin Room
Facilities of Queenshead Hotel Kelso
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Garden
Activities
- Bicycle rental
- Live sport events (broadcast)
- Horse riding
- Cycling
- Fishing
- Golf course (within 3 km)
Media & Technology
- Pet bowls
- Vending machine (drinks)
- Luggage storage
- Fax/photocopying
- Packed lunches
- Meeting/banquet facilities
- Room service
Health & Safety
- Access to health care professionals
- First aid kit available
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
