Residence - Palais Hörtenberg
About this property
Central Location
Residence - Palais Hörtenberg in Bolzano offers a central location with attractions such as Piazza delle Erbe just a 2-minute walk away. Bolzano Victory Monument is a 6-minute stroll, while Castel Mareccio lies 400 metres nearby.
Comfortable Accommodations
The aparthotel features family rooms with private bathrooms, air-conditioning, and city views. Each unit includes a kitchenette, balcony, and free WiFi, ensuring a pleasant stay.
Convenient Facilities
Guests benefit from private check-in and check-out, a fitness centre, and a concierge service. Additional amenities include a fitness room, lift, and paid on-site private parking.
Local Dining
A continental and à la carte breakfast is served, featuring local specialities, fresh pastries, and juice. The on-site restaurant offers Italian cuisine in a welcoming atmosphere.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The breakfast service that we offer is in agreement with a bar adjacent to the facility and the cost is 15€ per person.
Please note that pets will incur an additional charge of 24 EUR per day.
The fine print
• This property will not accommodate hen, stag or similar parties.
• Please inform Residence - Palais Hörtenberg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>021008-00000674, IT021008B44N7PCCP9</strong>
Legal information
FAQs about Residence - Palais Hörtenberg
Facilities of Residence - Palais Hörtenberg
Wellness
- Fitness
- Spa lounge/relaxation area
- Hammam
- Hot tub
- Spa & wellness centre
- Fitness centre
- Sauna
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Activities
- Bike tours
- Walking tours
Health & Safety
- Access to health care professionals
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Miscellaneous
- Pet bowls
- Pet basket
- Emergency cord in bathroom
- Wheelchair accessible
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Living Area
- Parking