Rockliffe
About this property
Immerse yourself in our world. Live the Rockliffe life...
Experience the north of England's most iconic resort destination. Set within a beautiful 365 acre estate on the County Durham and North Yorkshire border, Rockliffe Hall boasts one of the largest spas in the country, an 18 hole championship golf course and award-winning food.
If you're looking for a romantic break, a stunning venue for weddings and special occasions, or an impressive place to do business, our world-class resort is the ideal destination.
Set in the quiet village of Hurworth, with five-star leisure facilities at your fingertips, forget the outside world and enjoy everything our country retreat has to offer. Relax or be active, celebrate or focus on business, the choice is yours and the pleasure is all ours.
Discover the treasures of Durham, the drama of the North East coastline, and the rugged beauty of the North Yorkshire moors.
Home to vibrant towns, picturesque villages, gorgeous countryside and stunning coastline, we're more than just a pretty face.
Get ready to explore and enjoy North East England, which is bursting with surprises!
Please note the Old Hall including The Orangery is currently Closed for Refurbishment
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests are liable for any damages.
Please note, for bookings for 5 rooms or more, different terms and conditions will apply.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Rockliffe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Rockliffe
- Superior King
- Superior Family Room
- Superior Accessible
- Cozy King
- Superior King with Balcony
- Superior Family Room with Balcony
- Superior King with Terrace
- Superior Family room with Terrace
- Junior Suite
- Suite
- Signature Suite
- Primary Suite
Guest reviews
Superb
Ler
🇬🇧 United Kingdom
young couple · Superior King
Jack
🇬🇧 United Kingdom
young couple · Superior King with Terrace
Facilities of Rockliffe
Wellness
- Pool 1 - indoor
- Pool 2 - outdoor
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Couples massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Bicycle rental
- Aerobics
- Archery
- Walking tours
- Tennis equipment
- Horse riding
- Cycling
- Hiking
- Billiards
- Fishing
- Golf course (within 3 km)
- Tennis court
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Kids' outdoor play equipment
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
