Royal Square Hotel - NEC & Birmingham Airport
About this property
Comfortable Accommodations
Royal Square Hotel - NEC & Birmingham Airport in Marston Green offers family rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a work desk, TV, and wardrobe.
Dining Experience
The family-friendly restaurant serves Indian cuisine with vegetarian, vegan, gluten-free, and dairy-free options. Guests can enjoy lunch and dinner in a traditional, modern, or romantic ambience.
Leisure Facilities
The hotel features a sun terrace, garden, and outdoor seating area. Additional amenities include a bar, coffee shop, and picnic area.
Convenient Location
Located 4 km from Birmingham Airport and near attractions such as Blakesley Hall Museum (7 km) and Birmingham Museum & Art Gallery (15 km). Guests appreciate the property staff and service support.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform Royal Square Hotel - NEC & Birmingham Airport in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of £30 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
The fine print
• Please inform Royal Square Hotel - NEC & Birmingham Airport in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
• A damage deposit of £30 is required on arrival. That's about $40. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Legal information
FAQs about Royal Square Hotel - NEC & Birmingham Airport
- Double Room
- Double Room
- Twin Room
- Standard Twin Room
- Family Room
Guest reviews
Good
Geoalex
🇬🇧 United Kingdom
solo traveller · Standard Twin Room
Marian
🇬🇧 United Kingdom
solo traveller · Standard Single Room
Facilities of Royal Square Hotel - NEC & Birmingham Airport
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Snack bar
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Shared lounge/TV area
- Vending machine (snacks)
- Designated smoking area
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Garden
Activities
- Happy hour
- Themed dinner nights
- Evening entertainment
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
