Résidence Callou by Vy Resort Thermal & Spa
About this property
Situated in Vichy city center, connected directly to Vichy thermal baths "Callou" by a covered walkway corridor and 300 metres from Palais des Congrès Opéra Vichy, Résidence Callou by Vy Resort Thermal & Spa features free WiFi. The property is close to several noted attractions, around 900 metres from Célestins Spring and around a 12-minute walk from Vichy racecourse.
The units in Résidence Callou by Vy Resort Thermal & Spa are fitted with a flat-screen TV. Rooms include a private bathroom, while some feature a city view.
Breakfast is available daily, and includes continental and buffet options. The restaurant, Le Bistrot Auvergnat, serves serves local cuisine.
Staff at Résidence Callou by Vy Resort Thermal & Spa are always available to provide information at the reception.
A private, underground parking is available at a surcharge. Jacques Lacarin Hospital is 1.3 km from Résidence Callou by Vy Resort Thermal & Spa, while C.R.E.P.S Auvergne Vichy is 1.4 km away. The nearest airport is Clermont-Ferrand Auvergne Airport, 43 km from the property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The maximum vehicle height for parking at this property is 200 cm. Taller vehicles cannot park in the underground parking.
Please note that the restaurant and reception are located at Hotel Ibis.
The fine print
• A damage deposit of €250 is required on arrival. That's about $280. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Résidence Callou by Vy Resort Thermal & Spa
- Studio
- One-Bedroom Apartment
Facilities of Résidence Callou by Vy Resort Thermal & Spa
Food & Drink
- Wine/champagne
- Kids' meals
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
General
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Non-smoking rooms
Outdoors
- Sun terrace
- Terrace
Activities
- Live music/performance
- Stand-up comedy
- Pub crawls
- Horse riding
- Cycling
- Hiking
- Canoeing
- Fishing
- Golf course (within 3 km)
Media & Technology
- Daily housekeeping
- Luggage storage
- Fax/photocopying
- Ironing service
- Dry cleaning
- 24-hour front desk
- Meeting/banquet facilities
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus