Résidence et Chambres d'Hôtes de La Porte d'Arras
About this property
In the heart of downtown Douai, discover a charming place where you’ll feel right at home.
Housed in a historic mansion full of character, the Résidence Porte d’Arras welcomes you with a warm and friendly atmosphere, combining the charm of the past with the comfort of self-catering accommodations.
For 34 years, we’ve been cultivating a unique approach to hospitality: offering our guests a pleasant place where everyone can enjoy their stay at their own pace, in complete freedom and tranquility.
Our rooms and studios, designed with your comfort in mind, offer an experience similar to that of an apartment hotel—particularly appreciated for its independence and convenience.
Whether you’re passing through Douai for a few nights, traveling for business, or staying for a longer period, you’ll find an alternative to traditional hotels here.
Over the years, this concept has won over a loyal clientele, who are happy to return to a welcoming and familiar place.
Our philosophy is simple: to offer you much more than just a room—a place you’ll enjoy coming back to.
Let yourself be charmed by the spirit of the Résidence Porte d’Arras… Just like being at home, quite simply.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
This property will not accommodate hen, stag or similar parties.
The fine print
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
• This property will not accommodate hen, stag or similar parties.
Legal information
FAQs about Résidence et Chambres d'Hôtes de La Porte d'Arras
- Classic Studio
- Standard Double Room
- Comfort Double Room
- Comfort Apartment
- Superior Double Room
- Superior Apartment
- Suite - d'hôtes
Guest reviews
Very good
Peipei
🇫🇷 France
solo traveller · Comfort Apartment
John
🇬🇧 United Kingdom
solo traveller · Standard Studio
Facilities of Résidence et Chambres d'Hôtes de La Porte d'Arras
Internet
- Internet services
Parking
- Shared kitchen
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key access
- Safety deposit box
General
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Media & Technology
- Shared lounge/TV area
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
