Résidence Natura
About this property
Located in Ax-les-Thermes, Résidence Natura offers self-catering apartments with a flat-screen TV and seating area, as well as double rooms. The cable car to Bonnascre Ski Station is only 100 metres away and the train station is 800 metres from the property.
All the apartments features a wardrobe, washing machine, tumble dryer and a bathroom. The kitchen includes a stove, microwave and refrigerator. The bedrooms have tea/coffee making facilities and are soundproofed.
Grocery shops and restaurants can be found within 100 metres of the property in the town centre. There are thermal baths in the town and the airport shuttle bus leaves just 100 metres away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that for the apartments, a €30 end-of-stay cleaning fee is not included in the price. You can choose to pay the fee or clean the accommodation yourself.
please note that you can pay the washing machine upon arrival from 10 am to noon
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• This property will not accommodate hen, stag or similar parties.
• A damage deposit of €200 is required. The host charges this 7 days before arrival. That's about $224. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Résidence Natura
Guest reviews
Dawn
🇬🇧 United Kingdom
family with young children · Superior Studio
Solène
🇫🇷 France
solo traveller · Studio Apartment
Facilities of Résidence Natura
Internet
- Internet services
Front Desk Services
- Invoice provided
Activities
- Live music/performance
- Walking tours
- Ski-to-door access
- Ski pass vendor
- Ski school
- Ski storage
- Horse riding
- Cycling
- Hiking
- Skiing
- Fishing
Health & Safety
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Casino
Miscellaneous
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Entertainment
- Shuttle service
- Airport shuttle
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
