San Luca Palace
About this property
Enjoy a personalised service and total comfort at San Luca Palace. It is set within the ancient walls in the historic centre of Lucca, just 800 metres from the Cathedral.
San Luca Palace is a modern hotel, which opened in 2007. It is set in an ancient building from 1540. Your room features a work and study area, Satellite TV, Wi-Fi and ADSL internet connection. A meeting room is available with a maximum capacity of 50.
Breakfast is served in the dining room or, if you prefer, in your room. The lounge bar is a great place to relax with a drink and listen to music after a busy day.
The hotel features a small garden and car park. The world famous city of Pisa is just a 15-minute drive away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from Mon 08 Jan 2024 until Mon 08 Jan 2024
License number: <strong>046017ALB0065, IT046017A1AMNH83AM</strong>
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Bar is closed from Mon 08 Jan 2024 until Mon 08 Jan 2024
• License number: <strong>046017ALB0065, IT046017A1AMNH83AM</strong>
Legal information
FAQs about San Luca Palace
Guest reviews
Superb
Sharon
🇬🇧 United Kingdom
young couple · Junior Suite
Jane
🇨🇦 Canada
young couple · Superior Double Room
Facilities of San Luca Palace
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
Activities
- Live sport events (broadcast)
- Happy hour
- Temporary art galleries
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
