Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
About this property
Sanctuary Cap Cana features five on-site restaurants, including Blue Marlin. Breakfast, lunch, dinner, and snacks are served daily as part of the all-inclusive experience.
Guest suites feature ocean views or direct beach access. Each suite includes a separate living area with a plasma TV, an espresso machine, bathrobes, and a minibar refreshed daily with bottled water, soft drinks, and local beer. Guests can also enjoy a furnished terrace or balcony, many offering panoramic ocean views, as well as double vanity sinks and an elegant bathroom with tile and coral accents, a shower, and a bathtub.
The resort offers a 24-hour front desk and concierge services during limited hours. Guests can also enjoy dance lessons, and an inland yacht marina is located nearby.
This luxury, all-inclusive resort offers a full-service spa, 24-hour room service (a USD 10 delivery fee applies), and beach access.
In The Town, taste the world in one place, where flavor, music, and good company come together. Please note that dining outlets and experiences at The Town are not included in the all-inclusive rate.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Your suite is being reserved based on the occupancy information entered at the time of your booking.
This information is also used to determine the total cost of your reservation.
Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price.
To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
If you will be traveling with a service animal, please inform the hotel in advance so we can ensure all necessary accommodations are prepared for your stay, subject to the hotel's discretion.
10 USD fee per room service delivery. Please note that this fee applies only to the delivery service—room service food will remain complimentary.
Sanctuary Town is no longer part of the all inclusive package.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
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- Suite
- Suite
Guest reviews
Very good
Harriet
🇬🇧 United Kingdom
young couple · Premium Luxury, Junior Suite, 1 King, Ocean view, Balcony
Elvi
🇺🇸 United States
young couple · Junior Suite, 1 King or 2 Queen, Ocean view, Balcony
Facilities of Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
Wellness
- Pool 1 - outdoor
- Pool 2 - outdoor
- Pool 3 - outdoor
- Pool 4 - outdoor
- Pool 5 - outdoor
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Adults only
- Minimarket on site
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Soundproof rooms
- Lift
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Terrace
- Garden
Activities
- Aerobics
- Live music/performance
- Themed dinner nights
- Bike tours
- Beach
- Evening entertainment
- Nightclub/DJ
- Entertainment staff
- Snorkelling
- Diving
- Cycling
- Table tennis
- Fishing
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
