Sercotel El Balcón de la Bahía Suites
About this property
Comfortable Accommodations
Sercotel El Balcón de la Bahía Suites in Santander offers adults-only rooms with air-conditioning, private bathrooms, and sea views. Each room includes a work desk, minibar, and free WiFi.
Exceptional Facilities
Guests enjoy a seasonal outdoor swimming pool, fitness centre, and sun terrace. Additional amenities include a solarium, outdoor seating area, and bicycle parking.
Convenient Location
Located 8 km from Santander Airport, the hotel is near attractions such as Playa Los Peligros (1.7 km) and Santander Port (9-minute walk). Guests appreciate the attentive staff and comfortable rooms.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Hotel only for guests aged 10 and over.
Guests arriving after 22:30 are required to contact the hotel in advance to receive check-in instructions.
All requests for late arrival are subject to confirmation by the property.
When booking 3 or more rooms, different policies and additional charges might apply.
Due to the historical character of the two buildings, the rooms differ from each other. Photos of all the rooms in the house have not been published. Rooms of the same category may be distributed differently.
Due to the historic nature of the two buildings, every room is completely unique. Consequently, rooms within the same category may offer views of either the pool or the city, vary in layout and design, and not all specific rooms may be represented in the published photo gallery.
The fine print
• This property will not accommodate hen, stag or similar parties.
• Please inform Sercotel El Balcón de la Bahía Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>B39658299</strong>
• A damage deposit of €100 is required on arrival. That's about $112. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Sercotel El Balcón de la Bahía Suites
Guest reviews
Superb
Natalie
🇬🇧 United Kingdom
young couple · Deluxe Double or Twin Room with Balcony
Gillian
🇬🇧 United Kingdom
young couple · Premier Double Room
Facilities of Sercotel El Balcón de la Bahía Suites
Wellness
- Outdoor swimming pool
- Fitness
- Sun umbrellas
- Sun loungers or beach chairs
- Public bath
- Solarium
- Fitness centre
Food & Drink
- Fruits
- Wine/champagne
- Breakfast in the room
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
Business Facilities
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shuttle service
- Adults only
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Garden
Activities
- Pub crawls
- Beach
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
