Sercotel Hotel Europa
About this property
Sercotel Europa is housed in an early 20th-century building in central San Sebastian, 200 metres from La Concha Beach. Each air-conditioned room includes free WiFi, a flat-screen TV and a desk.
Rooms at the Sercotel Europa offer classic décor and antique-style furnishings, with armchairs and a work desk.
The Catedral del Buen Pastor is within 300 metres, and Kursaal is less than 1 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that baby cots are only available under request.
Please note, when booking more than 4 rooms, different policies and additional supplements might apply.
Touristic license number: HSS00550.
Cribs are subject to availability at the time of arrival at the hotel. Requesting one in advance or upon arrival does not guarantee a crib, as it will depend on the hotel's availability. If there are no cribs available, children aged 0 to 2 can share a bed with an adult.
The fine print
• Please inform Sercotel Hotel Europa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• License number: <strong>H.SS.00550</strong>
Legal information
FAQs about Sercotel Hotel Europa
Guest reviews
Very good
Virgina
🇺🇸 United States
young couple · Double Room
Nicholas
🇬🇧 United Kingdom
young couple · Double Room with Extra Bed (3 Adults)
Facilities of Sercotel Hotel Europa
Wellness
- Fitness
- Fitness centre
Food & Drink
- Breakfast in the room
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Key card access
- Safety deposit box
General
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Non-smoking rooms
Activities
- Beach
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
