Sercotel Maya Alicante
About this property
Set at the foot of Santa Barbara Castle, Hotel Maya is 8 minutes’ walk from Alicante Beach and 10 minutes’ walk from the centre.
It has a seasonal outdoor pool, free WiFi and a gym with panoramic views.
All air-conditioned rooms at the Maya have satellite TV and a minibar. The private bathroom is equipped with a hairdryer.
The Maya has easy access to Postiguet Beach, which is 8 minutes' walk from the hotel. The hotel provides an entertainment musical programme for adults and children during July and August.
The restaurant serves local and international dishes, as well as rice specialities. There is also a café. Room service and packed lunches are available and there are vending machines selling drinks and snacks.
The Plaza Mar 2 Shopping Centre is 100 metres away. The train to Terra Mítica Theme Park and Benidorm stops opposite the Maya. The C6 airport bus stop is just 50 metres from the hotel.
Please note that cribs are subject to availability at the time of arrival at the property. Requests made in advance or at check-in do not guarantee the provision of a crib, as availability depends on the property's inventory. If no cribs are available, children aged 0 to 2 years may share an existing bed with an adult.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the swimming pool is open from Easter to November 2.
Please note that half-board rates include breakfast and dinner.
Reservations of 5 or more rooms may be subject to different conditions and additional supplements.
Pets are allowed on request and subject to availability. Pets are not accepted in all room types. Check with the hotel about the type and number of pets accepted before booking.
The Hotel reserves the right to change the Buffet type pension service for a menu or choice of the available menu due to operational issues.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Sercotel Maya Alicante in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Sercotel Maya Alicante
Guest reviews
Very good
Ellen
🇬🇧 United Kingdom
young couple · Double or Twin Room
Seherzada
🇸🇮 Slovenia
young couple · Double or Twin Room
Facilities of Sercotel Maya Alicante
Wellness
- Pool 1 - outdoor
- Pool 2 - outdoor (kids)
- Kids' pool
- Fitness
- Full body massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Sun loungers or beach chairs
- Massage
- Solarium
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- 24-hour front desk
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Live sport events (broadcast)
- Mini golf
- Billiards
- Children's playground
- Golf course (within 3 km)
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Transportation
- Kids' outdoor play equipment
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
