Sunborn London Yacht Hotel
About this property
Located less than a minute's walk from ExCeL London, the Sunborn London is a floating super-yacht hotel docked in Royal Victoria Dock, boasting free WiFi access, a bar and a restaurant. The hotel is 7 minutes' drive from London City Airport and a 6-minute drive from the iconic Canary Wharf.
Each of the smartly designed rooms feature a TV with Freeview, air conditioning and an electric kettle. Also included is a shower, a hairdryer and free toiletries. Some of the rooms also benefit from a view overlooking The Royal Docks.
At Sunborn London there is a 24-hour front desk and a sun deck. Other facilities offered at the property include a ticket service, a tour desk.
The lounge bar serves a selection of beers, wines, ciders and spirits.
In the restaurant, a buffet breakfast with continental and cooked items is served each morning. An à la carte menu is available in the evenings.
Custom House Docklands Light Railway Station is 5 minutes' walk away. It offers direct routes to Westfield Stratford City and Queen Elizabeth Olympic Park.
Emirates Royal Docks Skyline is a 5-minute journey on foot. It offers a direct route to The O2 Arena.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the extra child or adult can stay in a sofa bed.
An incidentals charge applies upon arrival. A charge of £40 per day is required if guests pay via credit or debit card, or £100 per day if guests pay with cash.
The fine print
• In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• In the event of an early departure, the property will charge you the full amount for your stay.
• This property may host on-site functions and some rooms may be affected by noise.
• Please inform Sunborn London Yacht Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Lands End Restaurant is closed from Fri 12 Mar 2021 until Sun 16 May 2021
• Bar is closed from Fri 12 Mar 2021 until Sun 11 Apr 2021
Legal information
FAQs about Sunborn London Yacht Hotel
- Classic King room with Dockview
- Classic King Room with River View
- Executive King Room with Dockview
- Executive King Room with River View
- Executive Family Room
- Junior suite with Dockview
- Junior Suite with River View
- Executive Suite with Dockview
- Executive Suite with River View
Guest reviews
Superb
Charles
🇳🇬 Nigeria
solo traveller · Classic King room with Dockview
Charlene
🇬🇧 United Kingdom
young couple · Classic King Room with River View
Facilities of Sunborn London Yacht Hotel
Food & Drink
- Kids' meals
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Sun terrace
- Terrace
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
