Suncliff Hotel - OCEANA COLLECTION
About this property
This property has views across Bournemouth Bay from its cliff top location and is a short walk down to the beach using the zig zag. Situated on the seafront, overlooking Bournemouth Bay, this 3-star hotel on East Cliff is an easy walk from beaches, award-winning gardens, and the town centre. Its leisure complex has a heated indoor pool, sauna, small cardio gym and squash court.
When booking [6] rooms or more, different policies and additional supplements may apply and Group bookings will be contacted within 7 days of making the reservation.
The Suncliff is part of the Oceana Hotels Resort, where guests can use the leisure facilities at 2 neighbouring hotels, including outdoor solar-heated pools along with a brasserie, an Asian inspired day spa and a Coffee Shop.
Suncliff is on East Cliff, near the BIC, Pavilion Theatre and gardens. Bournemouth Eye is a 15-minute walk away and the train station is just half a mile away. Many rooms have sea views, balconies or views over Bournemouth.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The Suncliff Hotel has a heated indoor pool, sauna and mini gym on site for guests to use free of charge during their stay.
If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.
Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.
Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of £20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property. Dogs are not permitted in our Ocean Front Terrace Rooms.
At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodation without prior consent of the hotel.
Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.
All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full non-refundable payment will be required within 7 days of the reservation being made, no cancellations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Atlantis Restaurant is closed from Fri 23 Jan 2026 until Sun 25 Jan 2026
• The Overcliff Pub is closed from Fri 23 Jan 2026 until Sun 25 Jan 2026
• Atlantis Restaurant is closed from Fri 29 Jan 2027 until Mon 01 Feb 2027
• The Overcliff Pub is closed from Fri 29 Jan 2027 until Mon 01 Feb 2027
• Bar is closed from Fri 23 Jan 2026 until Sun 25 Jan 2026
• Bar is closed from Fri 29 Jan 2027 until Mon 01 Feb 2027
• Sauna is closed from Fri 23 Jan 2026 until Sun 25 Jan 2026
• Sauna is closed from Fri 29 Jan 2027 until Mon 01 Feb 2027
• Fitness centre is closed from Fri 23 Jan 2026 until Sun 25 Jan 2026
• Fitness centre is closed from Fri 29 Jan 2027 until Mon 01 Feb 2027
• Heated Indoor Pool is closed from Fri 23 Jan 2026 until Sun 25 Jan 2026
• Heated Indoor Pool is closed from Fri 29 Jan 2027 until Mon 01 Feb 2027
Legal information
FAQs about Suncliff Hotel - OCEANA COLLECTION
- Compact Double Room
- Standard Double Room
- Standard Twin Room
- Double or Twin Room
- Double Room with Ocean View
- Standard Quadruple Room
- Superior Double Room with Ocean View & Balcony
Facilities of Suncliff Hotel - OCEANA COLLECTION
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Beachfront
- Sun terrace
- Terrace
Activities
- Live sport events (broadcast)
- Live music/performance
- Beach
- Water sport facilities on site
- Snorkelling
- Squash
- Horse riding
- Diving
- Cycling
- Hiking
- Canoeing
- Windsurfing
- Billiards
- Fishing
- Golf course (within 3 km)
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus