Sure Hotel by Best Western Lille Tourcoing
About this property
Set by a park, Sure Hotel by Best Western Lille Tourcoing is located in Bondues, just on the edge of Tourcoing, and a 15-minute drive from the centre of Lille. Free fibre-optic WiFi access is provided, and free private parking is possible on site.
Each room features a modern design and includes a flat-screen TV with satellite channels, a telephone and an electric kettle. The private bathroom has a shower and a hairdryer.
A buffet breakfast is served daily. Guests can enjoy a drink in the hotel's lounge bar and can also enjoy other meals at the on-site restaurant, which serve traditional French and regional cuisine.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays.
Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30.
Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..).
Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions.
The hotel does not have a lift, please contact the property in advance if you have reduced mobility.
Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Sure Hotel by Best Western Lille Tourcoing in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Le GARDEN is closed from Mon 04 Aug 2025 until Sun 24 Aug 2025
Legal information
FAQs about Sure Hotel by Best Western Lille Tourcoing
- Standard Queen Room - Non-Smoking
- Standard Queen Room with Garden View
- Superior King Room
- Family Room
Guest reviews
Very good
Jemma
🇬🇧 United Kingdom
young couple · Standard Queen Room - Non-Smoking
Phil
🇺🇸 United States
solo traveller · Standard Queen Room - Non-Smoking
Facilities of Sure Hotel by Best Western Lille Tourcoing
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Grocery deliveries
- Shared lounge/TV area
- Non-smoking throughout
- Heating
- Packed lunches
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Live sport events (broadcast)
- Horse riding
- Bowling
- Darts
- Table tennis
- Billiards
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
