Sutherlands Hotel
About this property
Comfortable Accommodations
Sutherlands Hotel in Gateshead offers family rooms with private bathrooms, garden views, and modern amenities including free WiFi, TV, and work desks.
Dining and Leisure
Guests can enjoy a family-friendly restaurant serving British and European cuisines, a sun terrace, and a bar. The hotel also features a lounge, indoor play area, and outdoor seating.
Convenient Location
Located 4.6 km from the Baltic Centre for Contemporary Art and 16 km from Newcastle International Airport, the hotel is near attractions such as Theatre Royal and MetroCentre.
Guest Satisfaction
Guests appreciate the attentive staff, room cleanliness, and comfort.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Camper vans are welcome at the hotel, with the option of using the hotel for breakfast, at an additional charge.
Legal information
FAQs about Sutherlands Hotel
- Deluxe King Room
- Standard Twin Room
- Family Room
- Family Room
Guest reviews
Very good
Magpie
🇬🇧 United Kingdom
family with young children · Deluxe King Room
Karen
🇬🇧 United Kingdom
young couple · Deluxe King Room
Facilities of Sutherlands Hotel
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Wheelchair accessible
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Live music/performance
- Evening entertainment
- Entertainment staff
- Karaoke
- Golf course (within 3 km)
Media & Technology
- Pet bowls
- Daily housekeeping
- Shared lounge/TV area
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- Meeting/banquet facilities
- Room service
Health & Safety
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Indoor play area
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
