Swan Hotel & Spa
About this property
In the Suffolk countryside, between Bury St. Edmunds and Sudbury, this beautiful 15th-century building offers 4-star accommodation and a restaurant with 2 AA Rosettes for its fine food.
Lavenham is one of the best-preserved Tudor villages in Britain, and The Swan Hotel & Spa is perhaps one of England's finest historic hotels. The building has been carefully restored and beautifully renovated, with ancient oak beams, large open fireplaces and a minstrel gallery.
Decorated in warm, relaxing colours, the en suite rooms combine period features with modern facilities. Each includes a flat-screen plasma TV and facilities for making tea and coffee. The on site Weavers' House Spa has 6 treatment rooms, 2 relaxation suites, a sauna, steam room, spa boutique and an outdoor vitality pool and terrace.
The Swan Hotel & Spa serves modern British cuisine in its Gallery Restaurant, made using fresh, locally sourced ingredients. Prior reservation is recommended. Guests can also dine in the informal Brasserie and historic Old Bar. Al fresco dining is possible in the garden, as well as fine dining in the elegant Gallery Restaurant.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
If you wish to dine AA rosette Gallery Restaurant, prior reservation is recommended to avoid disappointment.
Please note the hotel is a 14th-century building and may not be suitable for disabled guests. There are ground-floor rooms available on request, any special requirements can be added to the booking.
Multiple bookings of 5 or more rooms will be subject to different terms and conditions.
Bookings over a certain value may be subject to additional deposits and cancellation policies.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Swan Hotel & Spa
Guest reviews
Superb
Diane
🇬🇧 United Kingdom
young couple · Standard Double Room
Danny
🇬🇧 United Kingdom
young couple · Double Room
Facilities of Swan Hotel & Spa
Wellness
- Fitness/spa locker rooms
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Hot tub
- Massage
- Spa & wellness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- Safety deposit box
General
- Pet bowls
- Shared lounge/TV area
- Non-smoking throughout
- Heating
- Packed lunches
- Family rooms
- Barber/beauty shop
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Garden
Activities
- Tour or class about local culture
- Walking tours
- Temporary art galleries
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
