The Abbey Hotel & Apartments
About this property
The Abbey Hotel has independant access apartments and suites available which each have their own private entrance and private parking. This provides individual accommodation safe from contact from other people.
Free Wi-Fi is provided in each room at The Abbey Hotel & Apartments, as well as an en suite bathroom and a king-size bed. A TV and tea/coffee making facilities are also provided.
A full English breakfast includes local smoked back bacon and sausages is made cooked to order, with a buffet of lighter options also available. On request this can be served to your room.
Laundry facilities are also available.
St Edmundsbury Cathedral and the Theatre Royal are both within a 10-minute walk of the hotel. Live music can be enjoyed at the Apex Venue, which is a 5-minute drive away. Many restaurants and shops can be found within the historic town centre.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform The Abbey Hotel & Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The fine print
• Please inform The Abbey Hotel & Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about The Abbey Hotel & Apartments
- Free Wi-Fi, a king-size bed and an en suite bathroom are featured in this room.
Guest reviews
Superb
Wendy
🇬🇧 United Kingdom
young couple · Classic Double Room with Bath
Nicola
🇬🇧 United Kingdom
young couple · Classic Double Room with Bath
Facilities of The Abbey Hotel & Apartments
Food & Drink
- Wine/champagne
- Special diet menus (on request)
- Breakfast in the room
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Parking
- Shared kitchen
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Grocery deliveries
- Adults only
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Heating
- Non-smoking rooms
Outdoors
- Picnic area
- Outdoor furniture
- Garden
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
