The Castle House
About this property
Comfortable Accommodations
The Castle House in Richmond offers family rooms with private bathrooms, bathrobes, and mountain views. Each room includes a work desk, TV, and free WiFi.
Exceptional Facilities
Guests enjoy a terrace, outdoor seating area, and free WiFi. Additional amenities include a lounge, child-friendly buffet, and bicycle parking.
Delicious Breakfast
A buffet breakfast is served with full English, Irish, vegetarian, vegan, and gluten-free options. Special diet menus are available.
Prime Location
Located a 2-minute walk from Richmond Castle and near English Heritage, the property is 30 km from Teesside International Airport. Nearby attractions include Easby Abbey and Bolton Castle.
Guest Satisfaction
Highly rated for its breakfast, convenient location, and attentive staff.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform The Castle House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
The fine print
• Please inform The Castle House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about The Castle House
- Double Room
- Standard Double Room
- Deluxe Suite
Guest reviews
Very good
David
🇬🇧 United Kingdom
young couple · Standard Double Room
Graeme
🇬🇧 United Kingdom
young couple · Standard Double Room
Facilities of The Castle House
Food & Drink
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Terrace
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Private check-in/check-out
- Luggage storage
- Packed lunches
- Laundry
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
