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Hotels

The Charles Hotel

🏆 Genius Deal
15 New Road, Chatham, ME4 4QJ, United Kingdom – Good location – show map
See availability
The Charles Hotel
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Free parking Restaurant Private bathroom Free WiFi Shower Flat-screen TV Family rooms Non-smoking rooms Cable channels Meeting/banquet facilities

You might be eligible for a Genius discount at The Charles Hotel. to check if a Genius discount is available for your selected dates.

About this property

Situated in Chatham, a 3.4 km drive away from the Historic Dockyard Chatham, The Charles Hotel features accommodation with a restaurant, free private parking, a bar and a shared lounge. The property is set 2.5 km from Rochester Castle, 3.3 km from Dickens World and 5 km from Upnor Castle. The property offers city views, a terrace, a 24-hour front desk, and free WiFi is available.

All rooms at the hotel are fitted with a seating area, a flat-screen TV with satellite channels and a private bathroom with a hairdryer and a bidet. All units will provide guests with a desk and a kettle.

The nearest airport is London City Airport, 50 km from The Charles Hotel.

Distance in property description is calculated using © OpenStreetMap

See availability →

Languages spoken

Hindi English Bengali

Availability

Select dates to see this property's availability and prices

Couples particularly like this property — they rated it 6.8 for a two-person trip.

House rules

Please note that parking is on a first come, first served basis.

Smoking

Not allowed

Pets

Pets are not allowed

Children

Children of all ages are welcome.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Accepted payment methods

Credit card CVC required

The fine print

Need-to-know information for guests at this property

• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

• Parking is subject to availability due to limited spaces.

• A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed within 7 days of check-out. The deposit will be fully refunded via bank transfer if there is no damage to the property upon inspection after check-out.

Legal information

This property is managed by The Charles Hotel.

Located in Chatham, United Kingdom.

FAQs about The Charles Hotel

Unfortunately, pets are not allowed at this property.
The Charles Hotel is 0.3 km from the center of Chatham.
Room options at The Charles Hotel include:
  • This single room features a seating and dining area.
Yes, couples have rated this property 6.8 for a two-person trip.

Guest reviews

6.9

Pleasant

913 reviews

P

Paul

🇬🇧 United Kingdom

4 months ago
7.0
+ good 👍 good 👍
- Nothing Nothing

solo traveller · Single Room

J

Jason

🇬🇧 United Kingdom

Sep 7, 2025
7.0
+ Great value for the money Great value for the money
- The onsite 'free' parking is very limted. The onsite 'free' parking is very limted.

family with young children · Double Room

Facilities of The Charles Hotel

Non-smoking rooms Restaurant Internet services Parking Family rooms Tea/Coffee maker Bar

Food & Drink

  • Wine/champagne
  • Kids' meals
  • Bar
  • Restaurant
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services

Front Desk Services

  • Invoice provided

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

General

  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Terrace

Media & Technology

  • Daily housekeeping
  • Shared lounge/TV area
  • Private check-in/check-out
  • Luggage storage
  • Fax/photocopying
  • Express check-in/check-out
  • Business centre
  • Meeting/banquet facilities

Health & Safety

  • Face masks for guests available
  • First aid kit available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities

Living Area

  • Parking

Other

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus

Guest reviews for The Charles Hotel

6.9

Pleasant

913 reviews

All reviews verified

Categories

Staff 7.2
Facilities 6.5
Cleanliness 7.0
Comfort 7.0
Value for money 6.9
Location 7.3
Free Wifi 6.9

Score distribution

Superb
230
Good
291
Okay
144
Poor
97
Very poor
151

Scores by traveler type

Business travelers 7.0
With friends 7.0
Families 6.8
Couples 6.8
Solo travelers 7.1

Filters

Guest reviews

P

Paul

🇬🇧 United Kingdom

7.0
Single Room Single Room 4 months ago solo traveller
+ good 👍
− Nothing
J

Jason

🇬🇧 United Kingdom

7.0
Double Room Double Room Sep 7, 2025 family with young children
+ Great value for the money
− The onsite 'free' parking is very limted.
T

Tina

🇬🇧 United Kingdom

7.0
Double Room Double Room May 8, 2025 review category group of friends
+ Literally just a bed for the night, staff very pleasant, bed comfortable
− Hotel not in best repair, looking a bit dated
1 found this helpful
S

Sam

🇬🇧 United Kingdom

7.0
Deluxe Triple Room Deluxe Triple Room Apr 25, 2025 review category group of friends
+ Loved the family room stayed twice and hated the standard double it felt claustrophobic
− The staff don't mention a £50 cash holding fee untill you arrive and was quite rude at the check in stand
D

Damien

🇬🇧 United Kingdom

7.0
Single Room Single Room Apr 19, 2025 solo traveller
+ Location very central for shops etc.
− Free WiFi or any WiFi would have been useful