The Cloud One London-Hyde Park
About this property
"The Cloud One London-Hyde Park is situated in the centre of London, just a few minutes from several underground stations. Free Wi-Fi is available throughout the property.
The hotel has an enviable location with major transport links on its doorstep and easy access to all the top landmarks. Hyde Park and Kensington Gardens are just across the road, and Queensway and Lancaster Gate Underground Stations are 5 minutes' walk away.
The bedrooms are modern, spacious and well-equipped. They all come with an en suite bathroom and air conditioning. Rooms also have tea and coffee facilities, an LCD flat-screen TV.
A generous continental breakfast buffet is available daily.
The stylish Serpentine Bar offers a range of beverages, snacks and modern cocktails.
A conference facility is also available. among our facilities."
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking more than 5 rooms, different policies and additional supplements may apply.
Due to external road works in the area, there has been a disruption to the gas supply. For safety reasons, we are not permitted to restore or operate the gas system at this time.
As a result, we are currently unable to provide hot water in the hotel until further notice. Unfortunately, this also means we are not able to accommodate guest stays during this period, as we are unable to meet the required comfort and service standards. untill 22nd April
The fine print
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about The Cloud One London-Hyde Park
- Twin Room
- Double Room
- Superior Double Room
- Double or Twin Room with View
- Twin Room with View
- Deluxe Double Room (2 Adults + 1 Child)
- Suite
Guest reviews
Good
Patricia
🇺🇸 United States
young couple · Double Room
Caroline
🇬🇧 United Kingdom
young couple · Twin Room
Facilities of The Cloud One London-Hyde Park
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Media & Technology
- Daily housekeeping
- Luggage storage
- 24-hour front desk
Health & Safety
- Face masks for guests available
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
