The Hugo - Hotel Concept Canterbury
About this property
The Hugo - Hotel Concept Canterbury is offering room-only accommodation on Canterbury High Street. The property is situated 400 metres from Canterbury Cathedral, 2 km from University of Kent and a 1-minute walk from The Marlowe Theatre. Westgate is 100 metres from the hotel and Canterbury Castle is 600 metres away.
The Hugo - Hotel Concept Canterbury offers some units with city views and air-conditioning, and every room has a private bathroom and flat-screen TV. The Hugo’s rooms feature BoConcept furnishings and Temple Spa toiletries.
The property is located in the area of Peter’s Street, with independent shops, restaurants and night life.
Howletts Wild Animal Park is 4.4 km from the accommodation, while Howletts Zoo is 4.4 km away. London Southend Airport is 41 km from the property.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Parking is available off-site and may be chargeable. Please contact the property for more information at least 24 hours before arrival.
Please note The Hugo has no reception. Details about check-in will be sent to guests by the property prior to arrival.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Legal information
FAQs about The Hugo - Hotel Concept Canterbury
Guest reviews
Superb
Mark
🇬🇧 United Kingdom
young couple · Deluxe King Room
Shane
🇬🇧 United Kingdom
solo traveller · Deluxe King Room
Facilities of The Hugo - Hotel Concept Canterbury
Food & Drink
- Wine/champagne
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
General
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Media & Technology
- Daily housekeeping
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
