The Maids Head Hotel
About this property
This independent and well-appointed AA 4 star hotel is located in the Cathedral Quarter in Norwich and offers chargeable parking to all guests. The property includes an AA Rosette Restaurant, complemented by a Casual Dining menu, with free WiFi throughout.
Set in a 13th-century building, the rooms each feature a private modern bathroom. Rooms also have satellite TV, tea and coffee facilities and a hairdryer. Some still retain charming period features.
WinePress@Wensum serves simply prepared food in stylish surroundings. The restaurant serves 40 wines by the glass, and the oak-panelled Maids Head Bar offers real ales and quality beers. Guests can also make use of the onsite beauty salon, Enhance.
The Maids Head Hotel is centrally located in the Tombland area of Norwich. The Norfolk Broads can be reached in 20 minutes’ drive, and the coast at Cromer is a 30-minute drive away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Children/Extra Beds:
Please enter requests for extra child beds and/or cots, noting the age of the child, in the comments box when booking.
Group Bookings:
Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival.
Please note that only dogs are allowed. A supplement of £10 per pet, per night will be applied.
When booking [5] rooms or more, different policies and additional supplements may apply.
Due to the age and structure of the building, some steps are present to access all areas.
The fine print
• Please inform The Maids Head Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about The Maids Head Hotel
- Double Room
- Executive Double Room
- Deluxe Double Room - Dog Friendly
- Junior Suite
Facilities of The Maids Head Hotel
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
Activities
- Bicycle rental
- Themed dinner nights
- Bike tours
- Walking tours
- Cycling
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus