The Malvern
About this property
The Malvern, is a AA rated 4-star hotel that offers spa and wellness facilities, an extensive range of relaxing and holistic spa treatments, and a brasserie and restaurant.
Designed with adults in mind as a place of well-being and relaxation, The Malvern features polished Jerusalem marble floors and state-of-the-art spa and fitness facilities. A range of ELEMIS and Biotec treatments, holistic therapies, and locally sourced organic food are offered.
Facilities include the hydrotherapy pool, a “Sauna of the Senses”, “Herb Sauna” and “Crystal Steam Room”. An exercise studio complemented by an outdoor terrace.
Just 45 minutes from Birmingham, you can easily replace stressful city life with lush green countryside, open space and a breath of fresh air.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking 4 rooms or more, different policies and additional supplements will apply and a deposit is required
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Legal information
FAQs about The Malvern
Facilities of The Malvern
Wellness
- Outdoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Beauty services
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safety deposit box
General
- Adults only
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor fireplace
- Outdoor furniture
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus