The Oaksmere
About this property
Situated in Brome near Diss on the Norfolk-Suffolk border, The Oaksmere sits within 17 acres of scenic grounds and offers free on-site parking.
Each room features a Hypnos bed, coffee machine and Smart TV. Luxury Elemis toiletries and towels are provided with the en suite bathrooms.
The Oaksmere restaurant serves a variety of freshly prepared meals made from seasonal ingredients. Diners can also enjoy their food on the property’s impressive terrace and have pre-drinks overlooking the extensive grounds.
The city of Norwich and the Norfolk Broads can both be reached in less than an hour’s drive and offer a wealth of activities.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Any bookings of 5 rooms or more will be classed as a group booking and different terms and conditions will apply, including but not limited to an extended cancellation policy. Deposits may be required dependent on the date, room nights and how many rooms are part of the group reservation.
The fine print
• Please inform The Oaksmere in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about The Oaksmere
Guest reviews
Very good
Jane
🇬🇧 United Kingdom
young couple · Executive King Room - Pet Friendly
Christina
🇬🇧 United Kingdom
solo traveller · Executive King Room - Pet Friendly
Facilities of The Oaksmere
Wellness
- Hot tub
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
General
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Live sport events (broadcast)
- Children's playground
- Golf course (within 3 km)
Health & Safety
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Kids' outdoor play equipment
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
