The Old Bell Hotel
About this property
England’s oldest hotel (from 1220) in England’s first capital offers quintessentially English service and hospitality. Experience levels of service that you would find hard to better anywhere in England.
The highly rated Old Bell, reputed to be England's oldest purpose-built hotel, is adjacent to the famous Abbey in the historic town of Malmesbury, on the edge of the Cotswolds, 5 miles from Junction 17 of the M4 motorway and near Chippenham.
The Old Bell is steeped in character with log fires, paintings, stone-walls and period furniture. The bedrooms are individually furnished: those in the main house are more period in character, some with beams and fireplaces; those in the Coach House have a light and airy feel to them.
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the following rooms are located on upper-level floors:
- Double Room - Character
- A unit of 'Deluxe Double Room'
Legal information
FAQs about The Old Bell Hotel
- Cosy Double Room - Coach House
- Character Double Room
- Classic Double Room
- Junior Master Suite
- Master Suite
- 52A Abbey Row- Three Bedroom Townhouse (Separate Building)
Guest reviews
Superb
Evelyn
🇬🇧 United Kingdom
young couple · Cosy Double Room - Coach House
Georgina
🇬🇧 United Kingdom
review category group of friends · 52A Abbey Row- Three Bedroom Townhouse (Separate Building)
Facilities of The Old Bell Hotel
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- CCTV in common areas
General
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Terrace
- Garden
Media & Technology
- Pet bowls
- Pet basket
- Fax/photocopying
- Packed lunches
- Laundry
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
