The Originals City, Hôtel Hélios, Roanne Nord
About this property
The Originals City, Hôtel Hélios, Roanne Nord is 4 km from Roanne centre, train station, and events hall. La Table des Tuilereries restaurant proposes local cuisine. There is also a swimming pool with sun terrace on site.
The air-conditioned rooms come with an Italians shower, hairdryer, flat-screen TV and free WiFi.
You can start your day with buffet breakfast with fruit, pastries, cheese, sausage and deli meats. During the day, relax with a drink at the lounge or terrace, or enjoy local cuisine at the restaurant.
Hôtel Hélios is on RN7 Paris-Lyon route and is near the SNCF train station and a shopping centre. Free and closed parking is available.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
reception hours for the hotel The Originals City, Hôtel Hélios, Roanne Nord :
- Sunday to Thursday : open from 6.30am to 11pm
- Friday and Saturday : open from 6.30am to 7pm. Could you please add the information that clients cannot check-in after 7pm without warning the hotel before !
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
• Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
• Please inform The Originals City, Hôtel Hélios, Roanne Nord in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• LA TABLE DES TUILERIES is closed from Fri 11 Aug 2023 until Sun 20 Aug 2023
• Bar is closed from Mon 01 Feb 2021 until Sun 28 Feb 2021
• Swimming pool #1 is closed from Tue 12 Nov 2019 until Mon 01 Jun 2020
• Swimming pool #1 is closed from Tue 19 Nov 2019 until Mon 15 Jun 2020
• Swimming pool #1 is closed from Wed 01 Jul 2020 until Mon 31 Aug 2020
• Swimming pool #1 is closed from Tue 01 Sept 2020 until Tue 01 Jun 2021
• Swimming pool #1 is closed from Wed 01 Sept 2021 until Wed 01 Jun 2022
• Swimming pool #1 is closed from Sat 01 Oct 2022 until Wed 31 May 2023
• Swimming pool #1 is closed from Wed 31 May 2023 until Fri 30 Jun 2023
• Swimming pool #1 is closed from Fri 01 Sept 2023 until Sun 30 Jun 2024
• Swimming pool #1 is closed from Sun 01 Sept 2024 until Tue 01 Jul 2025
• Swimming pool #1 is closed from Tue 30 Sept 2025 until Mon 01 Jun 2026
Legal information
FAQs about The Originals City, Hôtel Hélios, Roanne Nord
- Comfort Double Room
- Superior Double Room
- Comfort Quadruple Room
Facilities of The Originals City, Hôtel Hélios, Roanne Nord
Wellness
- Outdoor swimming pool
- Sun loungers or beach chairs
Food & Drink
- Coffee house on site
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Pet bowls
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Live sport events (broadcast)
- Bike tours
- Walking tours
- Horse riding
- Cycling
- Hiking
- Canoeing
- Table tennis
- Games room
- Fishing
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus