The Palace Hotel Southend
About this property
In the centre of Southend-on-Sea, The Palace Hotel is opposite the vibrant Southend Pier and amusement park. It has modern rooms, a lively bar and grill.
The Palace Hotel Inn hotel has spacious rooms, each with a flat-screen LCD TV . Rooms also have a laptop safe, and every bathroom has a hairdryer and toiletries.
The Pier View restaurant serves a varied breakfast and evening menu, including modern British and European dishes. Guests can enjoy as cocktail in the bar, which overlooks the Thames Estuary, or go to the on-site casino. This hotel has a 24-hour front desk.
The Palace Hotel hotel is a 5-minute walk from Southend Central Rail Station. With just a few minutes’ walk guests can find bars and restaurants. London Southend Airport is 3 miles away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform The Palace Hotel Southend in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• A damage deposit of £100 is required on arrival. That's about $134. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about The Palace Hotel Southend
- Standard Twin Room - Accessible
- Standard Double Room
- Standard King Room - Accessible
- Standard Double Room - Accessible
- Standard Twin Room
- Standard King Room
- Standard Twin Room with Sea View
- Standard Twin Room with Balcony and Sea View
- Premium Family King Room with Two Single Beds and Sea View
- Premium Family King Room with Two Single Beds, Balcony and Sea View
Guest reviews
Good
Lauren
🇬🇧 United Kingdom
young couple · Standard King Room
Klitynska
🇬🇧 United Kingdom
solo traveller · Standard King Room
Facilities of The Palace Hotel Southend
Food & Drink
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Pet basket
- Grocery deliveries
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Beachfront
Activities
- Beach
- Billiards
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Transportation
- Board games/puzzles
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
