The Parkgate Hotel
About this property
Comfortable Accommodations
The Parkgate Hotel in Cardiff offers 4-star comfort with air-conditioned rooms featuring private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and city views.
Dining and Leisure
Guests can enjoy British cuisine at the modern restaurant, offering lunch and dinner with vegetarian, vegan, and gluten-free options. The bar provides a relaxing atmosphere for evening drinks.
Facilities and Services
The hotel features a fitness centre, terrace, spa, and beauty services. Additional amenities include a 24-hour front desk, daily housekeeping, and room service.
Prime Location
Located in the city centre, the hotel is a short walk from Principality Stadium and Cardiff Castle. Nearby attractions include Cardiff Bay and an ice-skating rink. Cardiff Airport is 19 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note the Spa Thermal experience is available to hotel guests for 90 minutes at an additional cost of £30 per person Mon - Thurs and £40.00 per person Fri - Sun. Advance booking is essential.
Legal information
FAQs about The Parkgate Hotel
- Superior Queen Room
- Signature Queen
- Deluxe King Room
- King Room
- Signature King
- Junior Suite
- Signature King with Sofa
- Deluxe Junior Suite
- Superior Suite
- Deluxe Suite
- Suite
Guest reviews
Superb
Neil
🇬🇧 United Kingdom
solo traveller · Superior Queen Room
Linda
🇬🇧 United Kingdom
young couple · Superior Queen Room
Facilities of The Parkgate Hotel
Wellness
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Couples massage
- Back massage
- Spa/wellness packages
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- 24-hour security
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
Media & Technology
- Daily housekeeping
- Private check-in/check-out
- Express check-in/check-out
- Dry cleaning
- Laundry
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
