The Petersham
About this property
This elegant 4-star hotel is on Richmond Hill, overlooking the River Thames and the surrounding meadows. It offers luxurious rooms, free Wi-Fi, free parking, and award-winning cuisine.
The The Petersham combines the beautiful, peaceful setting of a country hotel with a convenient location, midway between Heathrow Airport and the heart of London. Richmond Station is less than a mile away, offering regular services to Victoria and Waterloo.
Built in 1865, the stunning Victorian property offers en suite rooms, individually designed to reflect the character of the building. Each room has a safe and a state-of-the-art LCD TV with satellite channels. Some rooms also have views over the river.
The award-winning restaurant offers fine British cuisine, made using the freshest seasonal ingredients available locally. The Cellars hold a superb collection of thousands of bottles of wine and port.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note when booking six rooms or more, a different cancellation policy applies.
Full payment will be taken at 4 weeks prior to arrival.
There is a discretionary 3% accommodation service charge added to your bill.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Legal information
FAQs about The Petersham
- Standard Double Room
- Superior Double Room
- Deluxe Room
- Junior Suite
- The Tower Suite
- Penthouse Suite
Guest reviews
Very good
Stephen
🇬🇧 United Kingdom
solo traveller · Standard Single Room
Henry
🇬🇧 United Kingdom
young couple · Superior Double Room
Facilities of The Petersham
Food & Drink
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- CCTV outside property
- Smoke alarms
- Safety deposit box
General
- Shared lounge/TV area
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Terrace
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
