The Portland
About this property
Comfortable Accommodations
The Portland in Ashington offers family rooms with private bathrooms, featuring modern amenities such as free WiFi, streaming services, and work desks. Each room includes a tea and coffee maker, hypoallergenic bedding, and a flat-screen TV.
Dining and Leisure
Guests can enjoy a restaurant and bar, offering a variety of dining options. The hotel provides free WiFi, a private check-in and check-out service, and an outdoor seating area. Additional facilities include a beauty salon, wellness packages, and a hairdresser.
Convenient Location
Located 27 km from Newcastle International Airport, The Portland is near attractions like Warkworth Castle (22 km) and Queen Elizabeth II Country Park (4.7 km). The hotel offers paid on-site private parking and daily housekeeping services.
Guest Satisfaction
Highly rated for its attentive staff, room cleanliness, and comfort, The Portland ensures a pleasant stay for all visitors.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Breakfast on Saturdays/Sundays will be 15 pounds and the breakfast type can be - Continental and Full English.
All reservations require our guests to provide a valid form of identification at the point of check in.
All reservations require us to pre authorise a valid debit or credit card at the point of check in from a minimum of £100 which is released up check out after completing a room inspection.
The fine print
• Please inform The Portland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about The Portland
- Deluxe Double Room
- Family Room with Shower
Facilities of The Portland
Wellness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Light therapy
- Body treatments
- Facial treatments
- Beauty services
- Massage
- Spa & wellness centre
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Wheelchair accessible
Outdoors
- Outdoor furniture
Activities
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus