The Potters Heron - A Heartwood Inn
About this property
Situated in Romsey, the heart of Hampshire, in this charming hotel with a distinctive thatched roof offers free Wi-Fi and free parking. It is just a 10-minute drive from the centre of Eastleigh and offers access to major road links.
All rooms are spacious and have contemporary design, and many have a balcony or terrace with views over the gardens. Each also features satellite TV, and a refreshment tray for tea and coffee. The private bathroom includes eco-friendly soap and eco-friendly hair and body gel.
Guests can dine in the Potters Heron Restaurant at the front of the hotel, which serves meals from 12:00 to 14:30 and 17:30 to 20:30, as well as local beer and wine. You can also enjoy afternoon tea and a Sunday roast. Continental and buffet breakfast options are available every morning at The Potters Heron - A Heartwood Inn. There is terrace open in the summer.
Potters Heron enjoys an excellent location close to the M3 and channel ports of Portsmouth and Southampton. Romsey, Winchester and Southampton are within easy reach.
From here you can explore the nearby cathedral city of Winchester, the ancient New Forest, and Itchen Valley forest and riverside walks. The beautiful gardens of Exbury, Mottisfont and Romsey are less than 20 minutes’ drive away. The nearest airport is Southampton Airport, 7 km from the accommodation.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Extra beds are only available in the Superior Double Room.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• The Potter's Heron is closed from Mon 24 Nov 2025 until Mon 02 Mar 2026
• Bar is closed from Mon 24 Nov 2025 until Mon 02 Mar 2026
Legal information
FAQs about The Potters Heron - A Heartwood Inn
- Snug
- Comfy
- Really Comfy Accessible
- Really Comfy
- Fancy
- Deluxe Family Room
Guest reviews
Superb
Hugh
🇬🇧 United Kingdom
solo traveller · Comfy
Josephine
🇬🇧 United Kingdom
solo traveller · Snug
Facilities of The Potters Heron - A Heartwood Inn
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Golf course (within 3 km)
Media & Technology
- Pet bowls
- Pet basket
- Daily housekeeping
- Luggage storage
- 24-hour front desk
Health & Safety
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
