The Queens Head
About this property
Comfortable Accommodations
The Queens Head in Gilesgate offers comfortable rooms with private bathrooms, tea and coffee makers, work desks, free toiletries, showers, and TVs.
Leisure Facilities
Guests can enjoy a bar, games room, and garden. Free WiFi is available throughout the hotel.
Local Attractions
Palace Green is an 18-minute walk away, Durham Cathedral 1.6 km, Durham Castle 1.5 km, and Durham Crown Court 16-minute walk. Newcastle International Airport is 39 km distant.
Surroundings
Boating opportunities are nearby.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
This property will not accommodate hen, stag or similar parties.
The fine print
• This property will not accommodate hen, stag or similar parties.
Legal information
FAQs about The Queens Head
Guest reviews
Good
Marie
🇬🇧 United Kingdom
young couple · Double Room with Private Bathroom
Karen
🇬🇧 United Kingdom
solo traveller · Double Room with Private Bathroom
Facilities of The Queens Head
Food & Drink
- Bar
Internet
- Internet services
Safety & Security
- CCTV outside property
- CCTV in common areas
General
- Non-smoking throughout
- Heating
- Non-smoking rooms
Outdoors
- Garden
Activities
- Darts
- Karaoke
- Games room
Living Area
- Parking
Other
- Cashless payment available
