The Reston Hotel, Newcastle South Washington, Part of the AG Collection
About this property
Discover The Reston Hotel, Washington – a smart and convenient base nestled between Newcastle, Sunderland, and Durham. Located on Emerson Road with excellent access to the A1(M), our hotel is perfectly positioned for business travel, city breaks, and exploring the North East.
Our comfortable, modern rooms are designed for relaxation, whether you’re unwinding after a meeting or recharging after a day out. Enjoy a restful night’s sleep with soft bedding, functional design, and thoughtful touches throughout.
Wake up to a continental breakfast in our bright dining area before heading out to experience the best of the region. From the historic charms of Durham to the vibrant Quayside of Newcastle and the coastline of Sunderland, you’ll be within easy reach of it all.
Ideal for business stopovers or weekend getaways, The Reston offers effortless comfort and unbeatable connectivity in a prime location.
The Reston Hotel – at the crossroads of culture, coast, and convenience.
We look forward to welcoming you.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please be aware that some sat-nav devices may experience difficulties using the postcode listed. Guests are advised to use the following instead: NE37 1LB.
If you are due to arrive outside of the hotel's stated check-in times, please contact reception in advance in order to inform them of your estimated time of arrival. Rooms cannot be guaranteed if you arrive later than the stated check-in times.
Please note that this property cannot accommodate hen and stag parties.
Bed and breakfast rates include a continental buffet breakfast. Upgrading to a cooked breakfast is available at the hotel for an extra £2.75 per person.
The fine print
• Please inform The Reston Hotel, Newcastle South Washington, Part of the AG Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about The Reston Hotel, Newcastle South Washington, Part of the AG Collection
- Twin Room
- Double Room
Guest reviews
Very good
Sylvia
🇬🇧 United Kingdom
family with young children · Twin Room
Susan
🇬🇧 United Kingdom
young couple · Double Room
Facilities of The Reston Hotel, Newcastle South Washington, Part of the AG Collection
Food & Drink
- Wine/champagne
- Kids' meals
- Snack bar
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Heating
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Golf course (within 3 km)
Media & Technology
- Shared lounge/TV area
- Fax/photocopying
- 24-hour front desk
- Meeting/banquet facilities
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
